Ascend Agency
Privacy Policy
Effective September 2, 2026
Ascend Agency LLC operates this website. We use information submitted through the form to respond to your request, route it to an appropriately licensed insurance professional, maintain records, and operate the site. We do not sell your information to data brokers or unrelated marketers. We may share it with independent financial professionals in our network as described below.
What the form requires
Our contact form asks for your first and last name, email address, phone number, state, age range, what you want help with, and permission to contact you. We require these fields because location and age can affect which insurance options are available, and we need a reliable way to reach you.
The website may also record basic technical details—such as your browser, device, IP address, and request logs—so the site can load, stay secure, and be fixed when something goes wrong. To reduce spam, we may keep a one-way representation of an IP address in a short-lived rate-limit record.
Website analytics
We use Google Analytics to understand how people find and use this website. It may collect information such as pages viewed, links clicked, browser and device type, referral source, and approximate location. Google Analytics uses cookies and similar technologies. We use this information to measure website traffic and improve the site, not to make insurance decisions or personalize advertising.
What we do with it
- Allow Ascend Agency or an independent financial professional in its network to call, text, or email you about the request you submitted.
- Connect you with an insurance professional who is licensed for your state and the type of help you need.
- Keep business records and protect the website from spam, fraud, or misuse.
- Improve the website and meet legal or regulatory requirements.
Who may see it
Ascend Agency personnel and independent financial professionals in our network may receive your information when needed to follow up on your request. We also use service providers for website hosting, analytics, data storage, and email delivery. If you apply for a product, application information may be provided to the applicable insurance carrier.
Calls, texts, and emails
Checking the consent box allows Ascend Agency or an independent financial professional in its network to contact you at the information provided about your request. It does not require you to buy anything. Message and data rates may apply. You can ask us to stop at any time by telling the person who contacts you, replying STOP to a text, or emailing us.
How long we keep it
We keep information long enough to follow up, maintain appropriate business records, and meet legal obligations. We use reasonable safeguards, but no website, database, or email system can promise perfect security.
Your information
If you want to know what you submitted, correct it, or ask us to delete it, email contact@realascendagency.com. We may need to confirm your identity first, and some records may need to be kept when the law allows or requires it.
Under 18
This form is for adults. We do not knowingly use it to collect information from anyone under 18.
If this policy changes
We will update this page when the way we collect or use information changes. The effective date at the top tells you when the page was last revised.
Questions
Email us at contact@realascendagency.com.